Cactus Digital (“Cactus”, “we”, “us”) operates this website and the related services offered through it. We take your privacy seriously. This policy explains what information we collect, how we use it, and the rights you have over it.
1. Who we are
Cactus is a digital solutions studio that builds websites, mobile apps, AI & automation tools, and BIM solutions. You can reach us at info@cactus-digital.net or +971 50 517 6230.
2. Information we collect
We collect only what we need to operate this website, respond to enquiries, and deliver work to our clients. Specifically:
- Information you give us — for example, your name, company, email, phone number and the details of the project you describe when you submit our contact form.
- Information collected automatically — standard server logs (IP address, browser type, pages visited, timestamps) and basic analytics (e.g. Vercel Speed Insights and Vercel Web Analytics) to understand how the site is used and to keep it fast and secure.
- Cookies and similar technologies — small files used to remember your theme preference (light / dark) and to support the analytics described above. You can clear or block cookies in your browser at any time.
3. How we use your information
We use the information we collect to:
- respond to your enquiries and quote, scope, and deliver work you ask us to do;
- operate, maintain, and improve the website and our services;
- comply with legal obligations, prevent fraud and abuse, and protect our and our clients’ rights.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
4. Who we share it with
We only share personal information with service providers we rely on to run our business — for example, hosting providers, analytics providers and email providers — and only to the extent needed for them to provide that service. These providers are bound by appropriate confidentiality and data-protection obligations.
We may also disclose information where we are legally required to do so, or to protect our rights or those of others.
5. How long we keep it
We keep personal information only for as long as needed for the purpose for which it was collected, to satisfy our legal and accounting obligations, and to maintain our business records. Enquiries we don’t pursue are generally kept for up to 24 months, after which they are deleted or anonymised.
6. Your rights
Depending on where you are based, you may have the right to:
- access the personal information we hold about you;
- ask us to correct or update inaccurate information;
- ask us to delete information we no longer need to keep;
- object to or restrict certain processing;
- withdraw consent (where we rely on it) at any time.
To exercise any of these rights, email us at info@cactus-digital.net. We’ll respond within a reasonable timeframe.
7. Security
We use reasonable technical and organisational measures to protect personal information from unauthorised access, loss or misuse. No system is perfectly secure — if you ever believe your information may have been compromised, please let us know straight away.
8. Children
Our website is intended for a business audience and is not directed at children under 16. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time. When we do, we’ll change the “last updated” date at the top of the page. Material changes will be highlighted on the homepage or notified by email where appropriate.
10. Contact us
Questions or requests about this policy? Email info@cactus-digital.net or call us on +971 50 517 6230.